sojutoto Platform Privacy Notice
This page describes what we collect when you use sojutoto and how we keep that data protected. When you open an account with us, deposit funds via DANA or e-wallet, place a wager on Liga 1, or withdraw winnings, we gather information necessary to verify your identity, process payments, and comply with regional gaming regulations. Our approach is to collect only what we need, store it securely, and share it only with processors who help us deliver your account and settlement services.
We operate sojutoto across supported jurisdictions where local law permits. Your privacy rights depend on your location—if you are based in Jakarta, Surabaya, or another region where we provide services, this notice explains what data flows through our systems and who has access to it. We take account security seriously and maintain the same standards for all members, regardless of payment method (bank transfer via mobile banking or local payment, e-wallet deposit via online payment or e-wallet, or mobile banking scanning).
If you have questions about how we handle your information, our support team responds within published timeframes across multiple channels. This page is your reference for our data practices; it is not a legal template but a description of what we, sojutoto, actually do.
Data we collect and how we use it
We collect personal information in three contexts: account creation, transaction processing, and customer support. At signup, we ask for your full name, date of birth, email, phone number, and residential address. We use this information to verify your identity before your first withdrawal and to contact you about account status, settlement timing, or important updates to our terms. We do not sell or rent your contact details to third parties.
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, timestamp, and payment method. We retain this record to settle your account, prevent fraud, and comply with anti-money-laundering obligations. Our servers may sit outside your jurisdiction; your data may transit international infrastructure run by our payment processors or cloud providers. We ensure these transfers follow data-protection standards applicable in the regions where we operate.
Third-party processors
Our payment partners—the banks and e-wallet providers who handle your mobile banking top-up or bank-account settlement—see your name and account details as part of transaction clearing. We have signed data-processing agreements with these partners to ensure they do not repurpose your information. Our customer-support platform may log chat or email exchanges; these logs are stored for 12 months to handle disputes or service recovery. We do not grant these services permission to use your data for their own marketing.
Cookies and tracking
When you visit sojutoto via a browser, we use session cookies to keep you logged in and to remember your language preference. We do not use third-party analytics cookies or retargeting pixels. Your browser's local storage may hold your last-used deposit method to speed up your next transaction; this is a convenience feature and can be cleared at any time. We do not track your activity across other websites.
Your rights and our commitments
We keep your account data for as long as your sojutoto membership is active, plus two years after closure, to handle any post-closure disputes or withdrawal requests. You have the right to request a copy of all personal data we hold about you, correct inaccurate information, or request deletion where permitted by law. Jurisdictional rules—especially in regions like those centred on Jakarta or Bandung—may impose stricter retention rules; we will follow the highest standard applicable to your location. To submit a request, contact our support team via the channels listed below.
We do not knowingly collect data from individuals under the age of 18. Our account-verification process includes age checks as part of KYC (Know Your Customer) procedures; if we discover underage activity, we close the account and forfeit any balance. If a major holiday (Idul Fitri, Idul Adha, Imlek, or Nyepi) falls during your withdrawal request, settlement may extend by one business day; we will communicate this in advance.
Our commitment is to process your data transparently, store it securely using industry-standard encryption, and share it only with processors who help sojutoto operate. We undergo regular security audits and update our infrastructure to defend against emerging threats. If we experience a data breach, we will notify affected members and relevant authorities as required by local law. This privacy notice may be updated; we will announce material changes on the sojutoto homepage and request your consent if the change affects how we use existing data.
Contact sojutoto
If you have questions about this notice or wish to exercise your data rights, contact sojutoto support via email, live chat, or the help section within your account. Our team responds within 48 hours during business days. For jurisdictional privacy concerns, you may also reach out to your regional data-protection authority.